NBC News reports federal investigators have looked into nearly 1,000 cases of "unruly" airline passenger behavior in 2021, after just 146 total were reported by the Federal Aviation Administration in 2019. The flight attendant was reported to have bled from her nose and experienced dizziness and nausea following the incident and later transported to a local hospital after the plane made an emergency landing in Denver, where doctors diagnosed her with a concussion. Attorney's Office for the District of Colorado - where the flight was diverted - confirmed. Last month, a female American Airlines flight attendant reportedly suffered a concussion after being assaulted by a male passenger during a cross-country flight that was diverted last week, according to court documents obtained by NBC News on November 2.īrian Hsu, 20, was charged with assault and interference with a flight crew in relation to the incident, the U.S. Following a series of incidents aboard aircraft, including an assault that left a flight attendant with facial injuries and two missing teeth, the union representing Southwest Airlines’ flight. In a letter filed with the court, the Vice President of Inflight Operations for Southwest Airlines stated that Quinonez created a situation onboard Flight 700 that jeopardized the entire flight and created an unsafe environment. The incident was the latest among a spike in unruly airline passenger behavior in 2021. Due to the assault, the flight attendant was not able to perform her normal safety and customer service duties. "Southwest Airlines maintains a zero-tolerance policy regarding any type of harassment or assault and fully support our Employee as we cooperate with local authorities regarding this unacceptable incident." Cellphone video captured the moment a Southwest Airlines flight attendant was assaulted during a disagreement over the airline’s mask policy. "We have a Station Manager with her at the hospital with the full support of her Southwest Family sending our thoughts, prayers, and love," an airline spokesman said in an emailed statement. Last month an American Airlines flight attendant reportedly sustained a concussion and had to be removed from a plane by stretcher after she was allegedly punched in the face by a passenger. The victim - who Southwest Airlines only publicly identified as an operations agent - was transported to a local hospital and reported to be in stable condition, police confirmed. The passenger was arrested and charged with aggravated assault in relation to the incident. The passenger then walked to the front of the plane and began arguing with another Southwest employee before punching the employee in the head. NBC News reports the incident took place during boarding on Southwest Airlines flight 4976 - which was scheduled to depart from Dallas Love Field to LaGuardia Airport in New York - at around 12:40 p.m.Ī female passenger reportedly headed straight to the back of the plane and argued with a flight attendant, who instructed her to exit the aircraft, according to Dallas police. A Southwest Airlines employee was reportedly hospitalized after being assaulted by a passenger during a "Verbal altercation" on Saturday (November 13) afternoon.
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